Privacy Policy

Privacy Policy

TechNav is committed to protecting your privacy. There are various ways that you might interact with TechNav, and the information you provide when doing so allows us to improve our services. This policy applies to “Technology Navigator, LLC” and “TechNav” (collectively, “TechNav,” “we,” “us,” “our”) and covers our processing activities as a data controller.

This website, our related websites, and any mobile site or mobile application that link to this policy (individually, the “Site” and collectively “Sites”) are owned and operated by Technology Navigator, LLC with its principal place of business at 2910 Kerry Forest Pkwy D4-228, Tallahassee, FL 32309.

This policy explains:
• What information we collect, and why we collect it
• How we use that information
• How we protect that information
• How you can control your information
• How we share information collected

Acceptance

You should review this policy carefully prior to using the Sites. Your use of the Sites is deemed acceptance of this policy. If you do not agree, you must immediately discontinue use. Accessing the Sites solely to review this policy is not deemed use of the Sites.

Contents

  • Information We Collect

  • Updating Your Information and Opting Out

  • Disclosure of Your Personal Data to Third Parties

  • Security of Your Personal Data

  • Data Retention: How Long We Keep Your Personal Data

  • Your Rights

  • Responding to Requests

  • Use of Cookies

  • IP Addresses and Aggregate Information

  • Links to Third Parties

  • Social Media and Online Engagement

  • Age

  • California

  • General Data Protection Regulation

  • Complaints

  • Contacting Us

  • Changes to This Policy

Information We Collect

Information Voluntarily Provided

We may collect or record basic personal data that you voluntarily provide through forms, questions, or other communications. This includes:
• First and last name
• Job title and company name
• Email address
• Phone number
• Mailing address
• Password
• Personal or professional interests
• Any other identifier that permits us to contact you

Mobile Opt in, SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Information from Site Visits

We collect information about your visits and your device, including:
• IP address, browser type, ISP, device identifier, login information, time zone, OS, platform, and location
• Pages viewed, URLs visited, clickstream data, response times, visit duration, referral/exit pages, interactions (scrolling, clicks, mouse-overs), navigation paths, and search terms

Employee Information

We collect employee and applicant information for HR purposes. Disclosure occurs only for:
• Government/regulatory requests
• Third-party requests authorized by the employee
• Vendors supporting company-sponsored benefits

Employment verifications are handled confidentially by HR or payroll.

Updating Your Information and Opting Out

You may withdraw consent at any time without affecting prior processing. You may request correction, updates, deletion, objection, limitation, or portability of your personal data by contacting us.

You may unsubscribe from marketing communications via the “Unsubscribe” link or by contacting us directly.

Disclosure of Your Personal Data to Third Parties

We may share personal data with:
• Affiliates, subsidiaries, group companies, and contractors
• Third-party service providers (hosting, email, payment processors) under confidentiality obligations

We may disclose data to:
• Comply with legal obligations
• Enforce our agreements
• Protect TechNav, users, or third parties
• Complete mergers, acquisitions, or changes of control

Security of Your Personal Data

We follow industry standards and commercially reasonable measures to safeguard personal data. No method of online transmission or storage is fully secure. You must protect your username and password.

Data Retention: How Long We Keep Your Personal Data

We retain personal data as long as necessary to:
• Provide services per agreements
• Resolve issues
• Meet legal, accounting, and reporting requirements

Retention considers all relevant factors.

Your Rights

You may request:
• Access
• Correction
• Blocking
• Deletion
• Withdrawal of consent
• Data portability

Where permitted by law, we will provide your data in a machine-readable format.

Responding to Requests

We may require information to verify your identity.
We aim to respond within one month, with extensions for complex requests.
We may charge a fee or refuse requests that are unfounded, repetitive, or excessive.

Use of Cookies

We collect data using cookies and browser-sent data (IP address, location, browser type, etc.). Cookie data is used for analytics, site administration, tracking site usage, and demographics.

Blocking cookies may impair functionality.

Details on managing cookies are available at allaboutcookies.org.

Cookies Used (from PDF)

Strictly Necessary Cookies: Vidyard, gswitchmobile, gismobile, Form_Submit, Last_Entered_User2, Survey_Submit, OrganizationId, SUG_1, LanguageCode, ASP.NET_SessionId, ss-id, ss-pid, LoginExpiration, LoginToken, SMUAuth
Use: Enable essential site functionality, services requested by users, and cookie preference storage.

Performance Cookies: AdRoll, SalesFusionAct-On, Act-On
Use: Collect anonymous data on pages visited and devices used.

Functionality Cookies: mrm-edit-mode, mrm-dark-theme, Login_Key, Pardot, SalesFusion, Act-On, Unbounce, Perfect Audience
Use: Remember user choices and provide personalized features.

Analytic Cookies: Google Analytics, HubSpot, AdRoll, Lucky Orange, SMUTrack, ChartBeat
Use: Understand site usage and improve functionality.

Targeting/Advertising Cookies: Facebook, Twitter, Instagram, Magentrix, Pardot, Doubleclick, AddThis.com
Use: Collect browsing data to provide relevant advertising.

Architecture Cookies: Amazon AWSALB, Cloudflare, Facebook, Twitter, Yahoo, Google
Use: Load balancing, caching, content management, authentication.

Google Analytics requires specific disclosures (included verbatim in your PDF)

Tech Nav Privacy Policy

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IP Addresses and Aggregate Information

We may use IP addresses for diagnostics, site administration, and navigation tracking.
Aggregate (non-identifiable) information may be used for statistical analysis and shared without identifying you.

Links to Third Parties

Our Sites may link to external websites. We are not responsible for their privacy practices or content. Review third-party policies before providing personal data.

Social Media and Online Engagement

We use various platforms (Facebook, X/Twitter, LinkedIn, Instagram, Pinterest, Google+). These third-party platforms may reveal personal data to TechNav or others. We do not retain or use such data except to respond to messages.

Privacy policy links are included in the PDF.

Age

The Sites are not intended for children under 16.
We do not knowingly collect personal data from children under 16.

California (CCPA)

California residents may request:
• Categories, sources, and purposes of collected data
• Third-party disclosures
• Specific pieces of personal data
• Deletion of personal data (with exceptions)

Requests may be submitted to privacy@technav.com or the toll-free number on the Site.
Responses occur within 45 days.

We do not discriminate against individuals exercising CCPA rights.

General Data Protection Regulation (GDPR)

EEA residents have rights including:
• Access
• Correction
• Erasure
• Restriction
• Objection
• Portability
• Withdrawal of consent

Complaints

Formal complaints will be investigated. If unresolved, individuals may appeal to their local data protection authority.
Legal disputes must be filed in the county where TechNav is located.

Contacting Us

Technology Navigator, LLC
2910 Kerry Forest Pkwy D4-228
Tallahassee, FL 32309
Email: privacy@technav.com

Changes to This Policy

Policy changes will be posted on the Site.
Material changes will be labeled “Newly Revised Privacy Policy.”
Continued use of the Sites constitutes acceptance of changes.